Tag: design

Finding inspiration in the mundane

A few years ago I hit a creative block. Now, I know this is nothing new. Whether it’s a short block specific to a project or a longer period of burnout, everyone has those times […]

Computer, do my design work.

Imagine you step into your car for your morning commute, then the car starts driving itself. You realize you need to make a stop at the cell phone store, so you tell your car. You […]

Keeping product assumptions in check

Assumptions can be difficult to overcome. Many times we don’t even realize we’re making them. As an experienced product designer, I find it easier to make these assumptions. They more easily creep into my work […]

Recruiting participants for remote user tests

I recently attended my first remote design sprint at Automattic. It ran over a two week period and  was attended by fellow designers, developers, data scientists, happiness engineers, and marketers. Together we created two prototypes […]

Remote Workshopping: Facilitating a KJ Technique, Fully Remote

As a designer working in a fully remote team, I often get the question on how certain common design activities happen in remote environment. In some cases, the answer is to just reframe the problem […]

Typographic Tweaks for Longreads

During the 7 years I’ve been involved with Longreads, we’ve gone from sharing links on Twitter to publishing our own in-depth, investigative stories. While we’ve grown substantially in scope and focus, the brand has largely stayed consistent. The […]

Mobile design or the lack thereof

Before the era of WordPress there was a time when Macromedia Flash was the industry-leading web design solution. Today, that sounds like madness but back then, the world of Flash offered design possibilities that were […]

Fidelity matters

When trying to communicate a design idea in a work environment, it is essential that you do so in the most effective way possible for all parties involved. You want to be as clear and […]

How we build empathy for our customers

In my last post, I wrote how we use interviews to learn about our customers. They allow us to ask them questions and in their responses we find insights and get inspired. In this post, […]