Product Design – Automattic Design

Elizabeth Pizzuti

Agents, Agents Everywhere: Designing for AI Buyers vs AI Coworkers

In 2026 commerce, the term “agent” has become ambiguous, referring to both AI shoppers (Agentic Commerce) and AI workers for merchants (Agentic Merchant Operations). Distinct design principles are necessary for each type to enhance transparency and control. Clear language usage is essential to foster understanding and trust among merchants in this evolving landscape.

Dominic Camozzi

Craft Product Design

Smarter, More Open Podcasting with Pocket Casts

This past year at Pocket Casts, we focused on making discovery more relevant, libraries easier to browse, and adding new ways to support creators, alongside improvements to playback and accessibility. Every change reflects our belief that podcasting should remain open and centered on people, not platforms.

Dave Lockie

AI Tools Craft Product Design

Content for Fun Vs. Content for Purpose: Designing for Two Distinct Modes of Consumption

From AI assistants to digital platforms, how can we design for rapid mode switching in real life? Reflections about utilitarian and experiential content and why understanding both matters.

Alicia Blázquez

Craft Inspiration Product Design

From Flat to Feel

Long-held beliefs about simplicity, realism, and the role of emotion in digital design have evolved. Here’s a look at what’s new—and why it matters.

Matt West

Craft Product Design

Designing a faster local development experience for WordPress

Read about how our team designed a faster local development experience for WordPress, with our new local development app, Studio.

Noam Almosnino

AI Tools Craft Product Design

From idea to innovation: write brief with AI

Read how a side project turned into a product feature, and launched in just two months.