Product Design – Automattic Design

leilabyron, Jana Hernandez, veronicafasulo, Ilona Jaudzemyte, Jackie Tran

When building is cheap, judgment is the job

In September, five of us from design, product, and program management traveled to Copenhagen for Future Product Days. We spent three days attending talks and workshops, and many ideas resonated with us.

Ilona Jaudzemyte

AI Tools Automattic Design Product Design

Am I still designing? Yes, but on a bigger canvas

I built an AI image plugin for WooCommerce, then a lab to check whether the product survived the picture. What that taught me about trust, and about where design decisions live now.

Elizabeth Pizzuti

AI Tools Craft Product Design

Agents, Agents Everywhere: Designing for AI Buyers vs AI Coworkers

In 2026 commerce, the term “agent” has become ambiguous, referring to both AI shoppers (Agentic Commerce) and AI workers for merchants (Agentic Merchant Operations). Distinct design principles are necessary for each type to enhance transparency and control. Clear language usage is essential to foster understanding and trust among merchants in this evolving landscape.

Dominic Camozzi

Craft Product Design

Smarter, More Open Podcasting with Pocket Casts

This past year at Pocket Casts, we focused on making discovery more relevant, libraries easier to browse, and adding new ways to support creators, alongside improvements to playback and accessibility. Every change reflects our belief that podcasting should remain open and centered on people, not platforms.

Dave Lockie

AI Tools Craft Product Design

Content for Fun Vs. Content for Purpose: Designing for Two Distinct Modes of Consumption

From AI assistants to digital platforms, how can we design for rapid mode switching in real life? Reflections about utilitarian and experiential content and why understanding both matters.