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Mark
The Business Listing
When I was younger and needed a plumber, I’d open up a thick phone book and sort through listings alphabetically. There were names like “Al’s Plumbing,” or “AA Plumbing,” and even an “AAA Plumbing.” All of them named alphabetically superior than the other to grab my attention first. If you were a business that didn’t…
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sntdo
Things I Thought I Knew and Then Some
Musings on Six Months as Head of Design Operations @Automattic – Part One Coming into my role as Head of Design Ops from a prior career in design consulting building out similar types of practice areas (think Program Management / Project Management / Production) I had some pretty definitive notions that I could basically apply everything…
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John Maeda
2018 Design Tools Cost Comparison Sketch
Putting my money-glasses on, I’ve been curious about how much anyone needs to pay for design tools that enable drawing, prototyping, and communicating. Because recently something’s been bothering me, that I couldn’t put my finger on … When I first sketched things out (disclaimer: note that some of my costs are “guesstimates”) all the pricing…
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The last computer password
Do you know what the first computer password was? Wired asked that question in 2012. They never actually answered it, and of course, the answer is not very important. But the story behind the invention of the computer password is still instructive. According to the Wired story, the first well known example for using passwords…
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Shaun Andrews
Just What I Needed
Intuition is a weird thing. Its stuff you know, but don’t know you know. Ya know? I often rely on intuition in my work here as a designer. Past experience plays a lot into this type of work. Building from that intuition takes hours of studying, experimenting, and… playing. This playtime allows you to deeply…
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Danny Dudzic
The Sound of Trust
Since the 1930s, many have tried to design a solid-body electric guitar. It was Leo Fender in 1950 and his iconic Telecaster that revolutionized the guitar manufacturing industry and propelled popular music into a completely new era. Even though today, it is more than half a century old and hundreds of more sophisticated designs have…
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Thomas Bishop
It’s Never Too Late to Listen
Give me six hours to chop down a tree and I will spend the first four sharpening the axe. – Abraham Lincoln I’ve learned a lot of lessons as a designer/human over the years. More than anything, I’ve learned by making mistakes. One of the most important lessons I’ve learned along the way is that it’s…
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David Levin
This simple trick will change the way you design products
Ready? Here goes: Be curious! Ask your customers questions. Observe their behavior. Welcome and seek out their differences. It’s the first principle of our fledgling design language: “Start from curiosity. Welcome and seek out difference.” What? You want your money back? The title did say it was simple. I’m sorry if you were expecting something…









