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User Research Stories 2

User Research Stories 2

  • Sylvester Wilmott Avatar
    Sylvester Wilmott

    When AI Takes the User Test

    Most UX feedback comes from one of two places: real user tests, which are slow and expensive, or internal design reviews, which are biased toward the people who built the thing. A lot of small UX problems live in the gap between those two.

    When AI Takes the User Test
  • Jeff Golenski Avatar
    Jeff Golenski

    Building a Process for Design Research

    Good design happens when you understand your users and how they think. Research provides a vehicle for this familiarity, helping us as designers build empathy so that we can identify and solve our users’ problems. Read on to learn how to build good research processes into your design work.

    Building a Process for Design Research