Category: Design Ops

Empathy and Change

It was my daughters 16th birthday and I had spent well over a year planning a surf trip for us to Portugal. I pictured us surfing off into the sunset, eating amazing food, and bonding […]

Concepting through the Hypotheses – Part Two

When I speak about my work as a Design Operations lead I often focus on the  three pillars of design operations to help ground the conversation in the framework of Process, People, and Projects and […]

Things I Thought I Knew and Then Some

Musings on Six Months as Head of Design Operations @Automattic – Part One Coming into my role as Head of Design Ops from a prior career in design consulting building out similar types of practice areas […]

Personal Professional Mission (PPM)

Our Head of Design Ops at Automattic, Alison Rand, is passionate about the idea of PPMs. Alison introduced me to the concept a few months ago, and I immediately gravitated to it but I wasn’t […]

2018 Design Tools Cost Comparison Sketch

Putting my money-glasses on, I’ve been curious about how much anyone needs to pay for design tools that enable drawing, prototyping, and communicating. Because recently something’s been bothering me, that I couldn’t put my finger […]