Design Ops

Designer Journeys 🗺️

Sometimes it’s a little better to travel than to arrive. Robert Pirsig, Zen and the Art of Motorcycle Maintenance I interview a lot of designers in the course of any…

Empathy and Change

It was my daughters 16th birthday and I had spent well over a year planning a surf trip for us to Portugal. I pictured us surfing off into the sunset,…

Concepting through the Hypotheses – Part Two

When I speak about my work as a Design Operations lead I often focus on the  three pillars of design operations to help ground the conversation in the framework of…

Things I Thought I Knew and Then Some

Musings on Six Months as Head of Design Operations @Automattic – Part One Coming into my role as Head of Design Ops from a prior career in design consulting building out…

2018 Design Tools Cost Comparison Sketch

Putting my money-glasses on, I’ve been curious about how much anyone needs to pay for design tools that enable drawing, prototyping, and communicating. Because recently something’s been bothering me, that…