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Takashi Irie
お客様のお客様
私はデザイナーがプロダクトやUXをデザインする際に、お客様と直接会い、彼らの生活に感情移入することが大切なことを書いたが、今月はそれにまた一歩深く習ったことを書きます。続きを読む
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Jeffikus
Improving Maintenance Workflow
For as long as I’ve been a part of a WordPress-centric company, I’ve had to maintain a large catalogue of products. Keeping track of bugs to fix and enhancements to build has been a challenge, as originally at WooThemes we kept track of this on SVN in combination with our own custom forum. Since joining…
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Tiago Noronha
That nice and quick little feature
It’s inevitable that sometime in the lifespan of a software project, features that do not necessarily fit the overall goal will find their way into the code base. In a world of online communities and open source projects, it’s really easy to get feedback from your user base and immediately think — “That’s such a…
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Laurel Fulford
Many Hands
The theme team at Automattic handles much more than just building themes, and we work collaboratively on many projects. However, when creating themes for WordPress.com — designing and developing new themes, or converting an existing GPL theme — we tend to work alone. Occasionally one person will design a theme and another will build it,…
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Shaun Andrews
Communicate with Silent Movies
It can be hard to describe a visual idea with words. Thats why photos exist. But sometimes even a picture doesn’t get the job done. Thats why GIFs exist.
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sarah semark
Things I learnt by asking questions
Two minutes before my first-ever user interview was supposed to start, my wifi died. Cue panic: me, furiously running around my house, restarting things at random and shouting at everyone. I’ve been working on a project in which we’re building out websites for small businesses within certain niches. We started with restaurants, and I wanted…
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David A. Kennedy
Themes are Mission Control
When we think of space flight, we often think of the thing that gets us there: the shuttle, module or rockets that take us out of this world. However, in the early days of space flight programs at NASA, one man realized how important control from the ground would be to quickly evolving missions. Christopher…
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Dan Hauk
Keeping product assumptions in check
Assumptions can be difficult to overcome. Many times we don’t even realize we’re making them. As an experienced product designer, I find it easier to make these assumptions. They more easily creep into my work subconsciously because I have more knowledge and experience of “best practices” and “what worked before”. So how can we keep…
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Brie Anne Demkiw
Running remote design sprints
I lead a team of designers who work on WordPress.com and other products. Last year, my team ran our first design sprint together in-person at a team meetup. It was a great way to kick off a new project and we became instant fans of the format. But Automattic is a remote company. Most of…
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Filipe Varela
Be kind, rewind
We’ve all been there—from time to time a site becomes inaccessible, goes blank, or stops working altogether. This can be caused by many factors: the dreaded hacker, an unreliable host, a less-than-legit plugin, or a simple user error. You might have a full database backup to bail you out, but restoring the database requires some…





