From optimistically conceived origins and message statements about making the world a better place, too many websites and startups have become the leading edge of bias and trauma, especially for marginalized and at-risk groups.
How have so many of our digital services and social networks become a garbage fire of lies, distortions, hate speech, tribalism, snake oil, and privacy violations?
I ponder that very question—and even provide an alternative or two—in “Nothing Fails Like Success” … in Thursday’s A List Apart.