Solving Problems

Sticking To It

If I wanted a career like his, I would have to seek deeply in my soul.

A Design System Approach to Improving Usability through Color

Like many other companies with expansive digital products, Automattic (makers of WordPress.com) has recently dedicated a significant amount of energy into creating a design language system that we call Muriel.…

Better conversations about accessibility

Great design includes accessibility. However, a delta can often form between the two, especially early on during the design process. Without accessibility, you deny equal access to someone, so you…

Never mind “Autopilot.” What about the people who are afraid to fly? Thoughts on creating website building software for small businesses.

If there’s one thing I’ve learned over the years it’s that no matter how easy something may be, some folks have a tendency to stay clear away from it. And…

Reaching Tomorrow

Stories help shape reality. It helps paint the past, present, and future. Through stories we can prompt emotions, experiences, and vision. Stories are human. A great example of how stories…

Traveling the world and telling stories

Some say we travel not to see the world, but look inwards instead. By removing the shell that is our comfort zone, we can learn more about ourselves, and test…

Designing consistency: Impact on agencies and their customers

A long time ago in a galaxy where I still currently reside, I was a marketing & product designer for several multimedia agencies focused on building marketing websites for small…

Why all designers should do customer support

All new hires at Automattic are required to spend three weeks as a Happiness Engineer, solving…basically anything one can create with a WordPress.com site. Plus anything that the phrase “systems…

Fresh look into Gutenberg for WordPress. A usability walkthrough

Although I’ve seen Gutenberg in action on the big screen, up until now, I haven’t really tried to use it to create content or layout. This 53 minute long walkthrough is my first real in-depth attempt at utilizing Gutenberg to create a blog post.

Taking Gutenberg for a Spin

As part of our quarterly empathy challenge, I attempted to recreate this Longreads post, “Hey, Can I Sleep In Your Room?”: Studying Love with Elizabeth Flock. Beyond copying and pasting…