From optimistically conceived origins and message statements about making the world a better place, too many websites and startups have become the leading edge of bias and trauma, especially for marginalized and at-risk groups.
How have so many of our digital services and social networks become a garbage fire of lies, distortions, hate speech, tribalism, snake oil, and privacy violations?
Since the 1930s, many have tried to design a solid-body electric guitar. It was Leo Fender in 1950 and his iconic Telecaster that revolutionized the guitar manufacturing industry and propelled popular music into a completely […]
If I were to tell you that people couldn’t wait to stop using your product, how would you react? We may assume that there is something fundamentally broken with the product, a problem which must […]
Simplicity builds trust. At Automattic we’ve been working through some overarching design principles to help guide our work. One of these core principles is that “simplicity builds trust.” Basically, the idea that the more straightforward […]
Consistency builds trust. Speed builds trust. Simplicity builds trust. —Automattic Design Principle Lately, my focus has been revolving around landing pages and landing page systems. So while I was going through our design principles the […]