Principle 4 Trust

Sharing work early and often

At Automattic, we take pride in sharing designs openly at all stages of the design process. The work on this page serves as a public snapshot of our latest work, encompassing everything from product design to UX work, branding, themes, marketing and more.

Money and tech

From optimistically conceived origins and message statements about making the world a better place, too many websites and startups have become the leading edge of bias and trauma, especially for marginalized and at-risk groups.

How have so many of our digital services and social networks become a garbage fire of lies, distortions, hate speech, tribalism, snake oil, and privacy violations?

The Sound of Trust

Since the 1930s, many have tried to design a solid-body electric guitar. It was Leo Fender in 1950 and his iconic Telecaster that revolutionized the guitar manufacturing industry and propelled…

Trust is Consistency over Time

Over the years I’ve worked with a lot of people who use websites for all kinds of different things — fashion blogs, online portfolios, e-commerce stores, etc. Regardless of the…

When less is more

Simplicity builds trust. At Automattic we’ve been working through some overarching design principles to help guide our work. One of these core principles is that “simplicity builds trust.” Basically, the…

Broken trust

Within a year or two of joining Automattic, I was part of a small team that was tasked to design and build an improved way of writing posts and pages…

Trust Funnels

Consistency builds trust. Speed builds trust. Simplicity builds trust. —Automattic Design Principle Lately, my focus has been revolving around landing pages and landing page systems. So while I was going…