Category: Principle 1 Curiosity

Lead With Problems Rather Than Solutions

Early on in my career as a user experience analyst and researcher, I was part of a challenging project that forever changed the way I thought about product, research, and how we involve customers in […]

Feeling uncomfortable

“Your assumptions are your windows on the world. Scrub them off every once in a while, or the light won’t come in.” ― Isaac Asimov The biggest advantage of starting something new is a fresh perspective, […]

Being Wrong

“To err is to wander, and wandering is the way we discover the world; and, lost in thought, it is also the way we discover ourselves. Being right might be gratifying, but in the end […]

Starting with curiosity to make the difference

Before getting into my design career almost 15 years ago, I was an art student for an even longer time. At school, I was trained to be curious and produce creative work. We were taught […]

Seeking out differences and changing

If you’ve ever had to do anything moderately hard over a long period of time, failed at it, tried again, found some success, failed at it, tried again, and so on, looping on and on, […]

Localization beyond translation

In my previous life, I worked on bridging gaps between international versions of software products—my team and I conducted user interviews and usability studies in both the US and Japan, focusing on our end users, […]

Four Design Principles at Automattic Design

We’ve spent the last half year at Automattic Design finding our design principles. That might sound easy to do when so much has been written out there about design. But we’re the world’s largest all-remote […]

My Secret Sites

My portfolio site was on WordPress for years. I was really proud of not just the content of the website, but also the site itself. With it’s custom-designed theme, it was exactly what I wanted. […]

The Curious Mind

“Start from curiosity. Welcome and seek out difference.” The Dotcom Design team recently completed a series of user interviews in an attempt to better understand small businesses and their needs. We heard from small business owners […]