My primary responsibility as a UX designer and creative director is to get inside the mind of the client and their customer. To think like they do, anticipating stumbling blocks they may encounter even if a trained professional web designer would sail briskly through.
Within Automattic Design, we have two communities of practice: “creative technology” and “product experience”. Every designer falls into one of these two communities. Having this distinction helps us to create balanced teams, as well as […]
From optimistically conceived origins and message statements about making the world a better place, too many websites and startups have become the leading edge of bias and trauma, especially for marginalized and at-risk groups.
How have so many of our digital services and social networks become a garbage fire of lies, distortions, hate speech, tribalism, snake oil, and privacy violations?
Creating a great design team and designing great products means hiring great designers. Automattic has been hiring people around the world to work remotely for over 10 years. More recently, we’ve been scaling up and […]
Photo credit: Matteo Vistocco “So, where do your designers sit?” I was at a lunch table during a design leadership conference late last year, chatting with other leaders in the industry. This question left me…confused. I […]
I often get many kinds of questions regarding remote work, often from an organizational and structural perspective. Recently however I’ve been asked a different one: “I’m a freelance about to start working remotely for a […]