All posts by Thomas Bishop

Product designer at Automattic working on the WordPress mobile apps. Musician. Lover of curry. Always be learning.

Finding a Product’s Place

Some of my colleagues recently embarked on a journey to better understand our customers’ perspectives and what is most important to them and their businesses. While reading about their learnings, I wrote down some things […]

It’s Never Too Late to Listen

Give me six hours to chop down a tree and I will spend the first four sharpening the axe. – Abraham Lincoln I’ve learned a lot of lessons as a designer/human over the years. More […]

Replicating a Longreads Post in Gutenberg

Having spent a good chunk of the past couple months working on envisioning what Gutenberg might look like in the context or our native mobile apps, I found the newest design team Empathy Challenge an […]

Getting more engagement, from a newbie’s perspective

The design teams at Automattic like to do periodic exercises called Empathy Challenges. The goal in these exercises is to get us thinking in our customers’ shoes, to understand their contexts and challenges. This exercise […]

How my former life as a musician prepared me for design

I have always had a fascination with the cross-section of art and computers. One of my finest memories as a kid – circa the mid-1990s – was watching my dad, a computer programmer, work on […]

Navigating Impostor Syndrome as a Newbie Designer

Being a designer at Automattic is pretty great. We have some of the best designers in the world building things that help millions of people build and publish on the web. It’s inspiring to work alongside […]

Lessons Learned: Analyzing Data at Scale

I’ve learned a lot in my first 2-3 months as a product designer at Automattic, but one of the biggest things I’ve learned is how to better analyze data and other forms of feedback in […]